Refund Policy
RETURN POLICY
Last updated March 19th, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at order@marathonsafetysolutions.ie to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Marathon Safety Solutions
Attn: Returns
RMA #
Suite 40, Block 5
Northwood Court, Northwood Avenue
Santry, Dublin 9, D09T266
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least twenty eight (28) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please note we will be unable to issue refunds or exchanges for any face covering products or items that the package seal has been broken or opened or face covering products that have been removed from their sealed packaging or have been tampered with.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
087 393 57 49